Sources of Support & Information For Safeguarding Students

Help and Support in Manchester Help and Support in Manchester provide a range of services, opportunities, advice and guidance to help you and your family improve your lives.


Early Help Hubs:


South Manchester  Early Help Hub: tel 0161 234 1977

Effective Early Help is essential to improve the life chances of Manchester’s children, young people and their families.


The aim of the Manchester Early Help Service is to build capacity in communities that will prevent crime, support education and enterprise, and keep children, young people and their families healthy and safe.  We aim to do this by working with other agencies and directly with people from local communities.


North Manchester Tel: 0161 234 1973
Central Manchester Tel:  0161 234 1975
South Manchester Tel:  0161 234 1977



Child Protection – national:

NSPCC Helpline

Tel:  0808 800 5000

The NSPCC helpline is a place adults can contact by phone or online to get advice or share their concerns about a child, anonymously if they wish.



Tel: 0800 1111

Childline is a free, private and confidential service for young people where you can be you. Whatever your worry, whenever you need help, however you want to get in touch. We’re here for you online, on the phone, anytime.



Child Protection – local:

Manchester Contact Centre Tel: 0161 255 8250

Fax: 0161 255 8266



Parents’ support – national:


Tel: 0808 800 2222


Parenting and family support from Family Lives (formerly Parentline Plus) offer help through their website, online chat, helpline and parenting classes.



Parents’ support – local:

IAS Manchester (formerly Parent Partnership Service)


Independent Advice Service
Westwood Street
Moss Side
M14 4PH


General enquiries:

0161 245 7300


IAS Manchester offers independent information, advice and support to parents and carers to increase their involvement in the education of their children with Special Educational Needs and Disabilities (SEND). The service also ensures that parents, carers and young people have access to information and advice about issues relating to the child or young person’s health and social care.


–          Parent Confidential Helpline*:     0161 209 8356

–          Email:

–          Website: IAS Manchester webpages


*  From 10am – 3pm. Answer phone available when lines are  closed


Sexual harm and sexually harmful behaviour – national:

Stop It Now!


For confidential advice

Helpline*:  0808 1000 900

Stop it Now! UK and Ireland is a child sexual abuse prevention campaign. They support adults to play their part in prevention through providing sound information, educating members of the public, training those who work with children and families and running our freephone confidential Helpline*.


* 9.00am – 9.00pm Mondays to Thursdays,  9.00am – 5.00pm Fridays.


Internet safety – national:

ChildNet International:


Helping to make the internet a great and safe place for children.

Resources and advice for young people, parents & carers plus  teachers.


Child Exploitation and Online Protection:

Tel: 0870 000 3344


The Child Exploitation and Online Protection (CEOP) Centre is part of the UK police and is dedicated to protecting children from sexual abuse. They work with children and parents to deliver their unique ThinkuKnow educational programme. is the CEOP Centre’s online safety centre providing advice and tips for children and adults of all ages.


Make a report to one of CEOP’s Child Protection Advisors


Plus a range of information about keeping yourself or a child you know safe from child sexual exploitation.


Information for children of different age groups, parents & carers, professionals and links to online reporting tools.



Local agencies:

Police: O161 872-5050


Children’s Social Care: 0161 225-9293

Out of Hours Duty Team: 0161 255-8250


Hospital Manchester Royal Infirmary:


Switchboard is a 24 hour service, but please try the correct department in the first instance:


Tel: +44 (0)161 276 1234
Fax: +44 (0)161 273 6211


The Accident & Emergency Department sees around 145,000 patients each year.

Manchester Royal Infirmary
Oxford Road
M13 9WL


Central Manchester University Hospitals – NHS Foundation …


As the leading provider of tertiary and specialist healthcare services in Manchester we treat more than a million patients every year.